Let’s Fix Your Issue!

Cause #1: You are overtightening the Guard’s installation screws.  This deforms the Switch Plate and causes problems with the locking mechanism.

To see if this is the cause: Loosen or remove the top left installation screw (on your Double Switch Guard) or the top middle installation screw (on your Triple Switch Guard), then see if your Switch Guard now locks properly.  If it does, then your installation screws were overtightened.

Fix: Loosen your installation screws.

Cause #2: Your switches are too deep in your wall or your wall is uneven.

If you need to push hard on your installation screws to install your Switch Guard, this means your screws are too short and your Switch Plate is deformed when installed on your wall.

To see if this is the cause: Remove your Guard from your wall and see if your Guard locks when it isn’t installed.  If it does, then you know your wall or switch(es) is causing the problem.

Fix: 

1) Adjust your switches by loosen (turn counterclockwise) the adjustment screws on your switches (see arrows in the pictures below) to bring the switches out from the wall so that your Guard’s installation screws can reach them.

OR

2) Use longer screws to install your Guard.  If you don’t have longer screws, contact us and we’ll send you some.

Cause #1: Your switches are too deep in your wall, so your installation screws are too short.

Fix:

1) Loosen (turn counterclockwise) the adjustment screws on your switches (see arrows in the pictures above) to bring the switches out from the wall so that your Guard’s installation screws can reach them.

OR

2) Use longer screws to install your Guard.  If you don’t have longer screws, contact us and we’ll send you some.

Cause #2: You have the wrong style Switch Guard.

Switch styles, sizes, and screw hole locations are pretty standardized.  So we have to ask: Did you purchase the wrong Switch Guard style?  If so, no problem.  It happens every once in a while.  🙂

Fix: Contact us and we’ll make sure you have the correct Switch Guard style.

Cause #3: If you have the correct style and your Switch Guard still doesn’t fit your switch or the screw locations aren’t right, then you likely have a specialty switch like an outdoor switch or a specialty switch.

Fix: You might need a customized Switch Guard.  Contact us, and we’ll work with you to see if you need a customized design.

Cause #4: You are trying to cover unique dimmer switches.

Although our Switch Guards will cover most dimmer switches, we keep finding new kinds of dimmer switches that customers have.

Fix: You might need a customized Switch Guard.  Contact us, and we’ll work with you to see if you need a customized design.

Fix: Install the optional double-lock attachment that requires 2 hands to open the Switch Guard.  Click here to see our video on YouTube.

Fix: Contact us about our newly-designed triple-lock attachment.  Or we’ll see if you need a customized design: we have made versions with a removable knob for customers!